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Terms and Conditions

Introduction

Welcome to FN Print, a custom printing website dedicated to providing convenient, creative, and reliable printing solutions for apparel, drinkware, totes, posters, stickers, personalized gifts, and other customized products. By accessing or using our website, browsing our services, submitting an order request, or communicating with us regarding a printing requirement, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. These terms are intended to establish a clear understanding between FN Print and our customers regarding website usage, product customization, order requests, communication, payments, production, delivery, cancellations, and other related matters. Please review these terms carefully before submitting any information or requesting our services. If you do not agree with any part of these Terms and Conditions, we recommend that you do not use the website or submit an order request through FN Print.

About Our Services

FN Print provides customized printing services designed to meet individual, personal, promotional, corporate, event, and gifting requirements. Our services may include custom apparel, drinkware printing, custom totes, poster prints, custom stickers, personalized gifts, and other printing solutions that may be introduced through the website from time to time. Since many of our products are customized according to customer requirements, the final appearance, dimensions, colors, materials, printing methods, and production details may vary depending on the selected product and submitted specifications. Customers are responsible for providing accurate requirements and reviewing the information they submit before confirming an order. We reserve the right to determine whether a particular design, request, material, or printing requirement can be fulfilled based on technical, production, quality, or availability considerations.

Order Requests and Confirmation

Submitting an order request through the FN Print website does not necessarily mean that the order has been automatically accepted or confirmed. After receiving your request, our team may contact you to understand your requirements, confirm product availability, discuss quantities, review artwork or customization details, provide pricing information, and clarify production or delivery expectations. An order will be considered confirmed only after the required details have been reviewed and mutually agreed upon between FN Print and the customer. Customers should carefully verify product selections, quantities, sizes, colors, artwork, customization instructions, event details, and other information before providing final approval. FN Print may decline, modify, or request clarification for an order when the submitted information is incomplete, technically unsuitable, unavailable, or inconsistent with our printing capabilities.

Customization and Provided Content

Customers may provide names, photographs, logos, artwork, text, graphics, designs, or other materials for customization and printing purposes. By submitting such content to FN Print, you confirm that you have the necessary rights, permissions, or authorization to use and reproduce the submitted material for the requested printing service. Customers are responsible for ensuring that their submitted content does not violate copyright, trademark, privacy, intellectual property, or other applicable rights belonging to another person or organization. FN Print is not responsible for disputes arising from customer provided designs or materials when the customer has not obtained the necessary permissions. We reserve the right to refuse printing content that appears unlawful, offensive, misleading, discriminatory, infringing, inappropriate, or otherwise unsuitable for our services.

Product Appearance Printing Variations

Customized printing may involve minor variations between digital previews, submitted artwork, and the final printed product due to differences in screens, file quality, printing equipment, materials, color profiles, production processes, and product surfaces. Colors displayed on a computer, tablet, or mobile device may not exactly match the colors produced during physical printing. Similarly, minor differences in placement, sizing, alignment, texture, or finish may occur as part of the production process. FN Print will make reasonable efforts to achieve the approved design and expected quality, but customers acknowledge that exact reproduction cannot always be guaranteed for every customized product. Where applicable, customers should provide high quality artwork and follow any specifications communicated by our team to achieve the best possible printing result.

Pricing and Payment

Pricing for FN Print services may vary depending on the selected product, customization requirements, quantity, printing method, materials, artwork preparation, packaging, delivery location, and other applicable requirements. Any price displayed or communicated before reviewing the complete order details may be subject to change if the requirements are subsequently modified. Customers will be informed of the applicable pricing before final order confirmation wherever reasonably possible. Payment terms, applicable charges, deposits, balances, taxes, delivery fees, or other costs will be communicated based on the specific order. FN Print reserves the right to begin production only after the required payment or confirmation conditions have been satisfied.

Production and Delivery

Production and delivery timelines may depend on the product selected, order quantity, customization complexity, artwork approval, material availability, production workload, and delivery location. FN Print will make reasonable efforts to process confirmed orders within the timeframe communicated to the customer, but estimated timelines are not guaranteed unless specifically agreed otherwise. Delays may occur due to circumstances beyond our reasonable control, including material shortages, transportation disruptions, technical issues, weather conditions, public holidays, courier delays, or other unforeseen circumstances. Customers should provide accurate delivery information and remain available to receive their order. FN Print cannot be held responsible for delays or delivery issues caused by incorrect information provided by the customer.

Cancellations Changes and Refunds

Because customized products are prepared according to individual customer requirements, cancellation or modification requests may be subject to limitations once artwork preparation, production, printing, packaging, or other processing activities have begun. Customers should contact FN Print as soon as possible if they need to change or cancel a request. Whether a cancellation, modification, replacement, or refund can be provided will depend on the stage of the order and the nature of the requested change. Where a product has already been customized or produced according to the customer's approved specifications, it may not be eligible for cancellation or refund unless the product is defective or another remedy is specifically agreed upon. Any approved refund or adjustment will be handled according to the circumstances of the individual order.

Website Use and Communications

The FN Print website is provided to help customers explore our printing services, understand available options, submit requirements, and communicate with our team. Customers agree to use the website only for lawful purposes and must not misuse, disrupt, damage, copy, manipulate, or attempt to interfere with any part of the website or its functionality. FN Print does not require customers to create an account, log in, or sign up in order to submit an order request through the website. Information submitted through our forms may be used by our team to respond to enquiries, understand requirements, provide quotations, process requests, and communicate regarding services. Customers are responsible for ensuring that the contact information they provide is accurate and accessible.

Intellectual Property

All original website content belonging to FN Print, including text, branding, logos, graphics, layouts, designs, images, icons, service descriptions, and other website materials, may be protected by applicable intellectual property laws and may not be copied, reproduced, modified, distributed, republished, or commercially used without appropriate authorization. Customer provided content remains the responsibility of the customer, and customers confirm that they have the appropriate rights to provide such materials for printing. Where FN Print creates or modifies artwork as part of a service, ownership and permitted usage may depend on the specific agreement between FN Print and the customer. Nothing contained on this website should be interpreted as granting an unrestricted license to use FN Print's branding, content, designs, or other proprietary materials.

Privacy and Website Information

FN Print respects the information submitted by customers through the website and uses such information primarily for handling enquiries, understanding printing requirements, communicating with customers, preparing quotations, processing orders, and providing requested services. Our website does not require user login or account registration, and we do not use a customer login system as part of the ordering process. FN Print also does not rely on a cookie based login or account system for customers to access our services. Customers should avoid submitting unnecessary confidential information through general enquiry forms unless specifically requested by our team. While we take reasonable steps to protect information submitted through the website, no online transmission or electronic storage system can be guaranteed to be completely secure.

Changes to These Terms

FN Print may update, modify, or revise these Terms and Conditions when necessary to reflect changes in our services, website functionality, business practices, operational requirements, or applicable legal requirements. Since our website does not display a specific last updated date for these terms, customers are encouraged to review this page whenever they use our services or submit a new order request. Any changes will become applicable once the revised terms are published on the website unless otherwise stated. Continued use of the FN Print website or continued communication regarding our services after changes have been published indicates acceptance of the revised Terms and Conditions. If you have questions regarding these terms, our services, or a specific order requirement, please contact the FN Print team before proceeding.