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Privacy Policy

Introduction

FN Print respects your privacy and is committed to protecting the information you provide when using our website and services. This Privacy Policy explains how we collect, use, maintain, and protect information submitted through the FN Print website. Our website is designed to allow visitors to explore printing services, submit enquiries, and provide product requirements without creating a user account. FN Print does not require customers to log in or sign up before submitting an enquiry or order request. We aim to collect only the information reasonably required to understand customer requirements, respond to enquiries, provide quotations, process printing requests, coordinate orders, and provide appropriate customer support. By using our website or submitting information through our forms, you acknowledge the practices described in this Privacy Policy.

Information We Collect

FN Print may collect information that you voluntarily provide when you interact with our website or contact our team regarding our printing services. Depending on the nature of your enquiry, this information may include your full name, email address, phone number, printing service requirements, product preferences, event details, quantity requirements, customization instructions, artwork information, and other details necessary to understand your request. We do not require visitors to create a personal account, provide a username or password, or complete a signup process to use our enquiry forms. We encourage customers to provide accurate and relevant information and to avoid submitting unnecessary confidential or sensitive information through general website forms unless it is specifically required for a particular service.

How We Use Your Information

Information submitted to FN Print may be used to understand your printing requirements, respond to your enquiries, provide quotations, discuss available products and services, confirm order details, clarify customization requirements, coordinate production, arrange delivery, provide customer support, and communicate with you about your request. We may also use submitted information to maintain appropriate business records and improve our ability to provide printing services. We aim to use personal information only for legitimate business purposes connected with your interaction with FN Print. We do not intentionally collect personal information for unrelated purposes, and we seek to keep our use of customer information relevant to the services, enquiries, orders, and communications associated with FN Print.

Information Submitted Through Forms

Our website may contain forms that allow visitors to submit their contact information and printing requirements. Information entered into these forms may be received by FN Print and used by our team to respond to the submitted request. Customers may be asked to provide details such as their name, email address, phone number, selected printing service, or messages depending on the form being used. Submitting information through a form is voluntary, but certain information may be necessary for us to respond effectively to your enquiry. Customers are responsible for ensuring that the information they provide is accurate and should carefully review their entries before submitting a request.

How We Communicate With You

FN Print may use the contact information you provide to communicate with you regarding your enquiry, quotation, printing requirements, confirmed order, production details, delivery arrangements, or customer support request. Communication may take place through email, telephone, or other contact methods provided by you through the website or during your interaction with our team. We aim to keep communications relevant to the reason for which your information was submitted. If you provide your contact details while requesting information about our services, you understand that our team may contact you to clarify your requirements or provide information necessary to handle your request. We do not require customers to maintain an online account for receiving service related communication.

Information Sharing

FN Print does not intend to sell, rent, or intentionally trade your personal information for unrelated commercial purposes. Information may be shared with appropriate service providers, business partners, production partners, delivery providers, or other parties when such sharing is reasonably necessary to complete an order, provide a requested service, communicate regarding a customer requirement, or operate the business effectively. Any information shared for these purposes should be limited to what is reasonably required for the relevant activity. We may also disclose information where required by applicable law, legal process, government authority, or to protect the rights, safety, property, or legitimate interests of FN Print, our customers, or other parties.

Customer Provided Content

Customers may provide artwork, photographs, logos, names, text, graphics, or other materials when requesting customized printing services from FN Print. Such materials may need to be accessed by our team or relevant production personnel for the purpose of preparing and completing the requested printing service. Customers are responsible for ensuring that they have the necessary rights or permissions to provide and reproduce any content submitted for printing. FN Print does not claim ownership of customer provided content merely because it has been submitted for a printing request. However, customers understand that the content may need to be processed, reviewed, transferred, or stored temporarily as reasonably necessary to complete the requested service and manage the associated order.

Data Security

FN Print takes reasonable measures to protect information submitted through our website and business communication channels from unauthorized access, misuse, alteration, disclosure, or loss. However, no website, electronic transmission, online form, email communication, or digital storage system can be guaranteed to be completely secure. Customers should therefore avoid submitting highly confidential information through general enquiry forms unless it is specifically requested and necessary for the service. We encourage customers to take reasonable precautions when communicating online and to verify that they are interacting with the official FN Print website or communication channel before providing personal or business information. We will make reasonable efforts to handle submitted information responsibly within the scope of our business operations.

No Login or Signup Requirement

FN Print does not provide or require a customer login, user account, or signup system for accessing our website or submitting printing enquiries. Visitors can browse our available services and provide their requirements through the available enquiry or order request forms without creating an account. Because there is no customer account system, we do not maintain customer usernames, account passwords, or login credentials as part of the normal website enquiry process. This approach is intended to make it simple for customers to communicate their printing requirements without completing an account registration process. Customers should still ensure that any contact information submitted through our forms is accurate so that our team can respond to their requests appropriately.

Data Retention

FN Print may retain information for as long as reasonably necessary to respond to enquiries, process and manage orders, provide customer support, maintain business records, resolve disputes, meet operational requirements, or comply with applicable legal and accounting obligations. The period for which information is retained may vary depending on the type of information, the nature of the customer interaction, and whether an enquiry results in an order or ongoing business relationship. Information that is no longer reasonably required may be deleted, removed, or otherwise disposed of where appropriate. Customers should understand that certain records may need to be retained for legitimate business, legal, financial, or administrative purposes even after a particular enquiry or order has been completed.

Changes to This Privacy Policy

FN Print may update or revise this Privacy Policy from time to time to reflect changes in our website, services, information handling practices, business operations, or applicable requirements. Our website does not display a specific updated date for this Privacy Policy, so visitors are encouraged to review this page periodically to remain informed about how information may be handled. Any changes will become effective when the revised policy is published on the website unless otherwise stated. Continued use of the FN Print website or continued submission of information after a revised policy has been published may indicate that you acknowledge the updated practices. If you have questions or concerns about this Privacy Policy or the handling of your information, you may contact the FN Print team through the contact details available on our website.