FN Print respects the privacy and communication preferences of every visitor and customer who interacts with our website. This Anti-Spam Policy explains how we handle communications, enquiries, order requests, and information submitted through our website. Our website allows customers to contact us and submit printing requirements without creating an account, logging in, or signing up for a membership. We do not provide a customer login or registration system and do not require users to maintain an account to communicate with our team. FN Print is committed to using submitted contact information responsibly and only for legitimate business communication related to customer enquiries, printing requirements, quotations, orders, services, and related support.
Spam generally refers to unwanted, unsolicited, excessive, misleading, or irrelevant electronic communications that are sent without an appropriate reason or permission. At FN Print, we understand that unwanted messages can negatively affect the customer experience and may create inconvenience or security concerns. We aim to maintain responsible communication practices and avoid sending unnecessary promotional or service related messages. We do not intentionally use the information submitted through our website to send random, misleading, or unrelated communications. Our communication is intended to remain relevant to the customer's enquiry, printing requirement, order request, service interaction, or other legitimate communication with FN Print.
FN Print may receive information such as a customer's name, email address, phone number, quantity, and other details when a visitor submits an enquiry or order request through our website. This information is provided voluntarily by the customer for the purpose of allowing our team to understand and respond to the submitted requirement. We do not require customers to create an account, provide login credentials, or complete a signup process. Customers should provide accurate contact information so that our team can communicate appropriately regarding the submitted request and should avoid entering information that is unnecessary for the purpose of the enquiry.
Contact information submitted to FN Print may be used to respond to enquiries, discuss product requirements, provide quotations, confirm order details, request clarification, coordinate production, provide delivery related information, and offer customer support associated with a submitted request. We aim to keep communications relevant to the purpose for which the information was provided. FN Print does not intentionally use customer contact information to send unrelated bulk messages or deceptive communications. If communication is necessary to complete or support an order or enquiry, customers understand that receiving such service related communication may be necessary for us to properly handle their request.
FN Print does not support the use of unsolicited bulk messaging as a method of promoting our services or communicating with customers. We aim to communicate with people who have voluntarily contacted us, requested information, submitted an order requirement, or otherwise have a legitimate reason to receive information from our team. We do not intentionally encourage practices involving mass unsolicited emails, misleading messages, deceptive subject lines, fabricated sender information, or other communication methods designed to mislead recipients. Our communication practices are intended to provide useful and relevant information while respecting the preferences and reasonable expectations of people who interact with FN Print.
Customers who submit an enquiry or order request may receive communication from FN Print regarding the specific request they submitted. Such communication may include clarification of requirements, product availability, pricing information, artwork requirements, order confirmation, production updates, delivery coordination, or responses to questions. These messages are considered service related communications because they are connected to a customer's interaction with our website or services. Customers should understand that providing an email address or phone number through an enquiry form may allow our team to contact them regarding the request. We aim to avoid unnecessary communication and keep service related messages appropriate to the customer's interaction with FN Print.
If FN Print introduces promotional or marketing communications in the future, we intend to handle such communication responsibly and in accordance with applicable requirements and customer preferences. Promotional messages, where used, should provide meaningful information about relevant products, services, offers, printing solutions, or updates that may be useful to customers. We do not intend to use deceptive promotional methods or intentionally overwhelm recipients with excessive communications. Customers who do not wish to receive promotional communication may contact FN Print and request that their contact information not be used for such purposes, subject to any communication that is necessary for an existing enquiry, confirmed order, or ongoing service relationship.
FN Print is not responsible for spam, fraudulent messages, misleading advertisements, phishing attempts, or other unauthorized communications that may falsely claim to represent FN Print but are not sent or authorized by us. Customers should exercise caution when receiving unexpected messages that request passwords, payment information, sensitive personal information, or other confidential details while claiming to be from FN Print. If a message appears suspicious or does not relate to a genuine interaction with our website or services, customers should avoid responding or providing sensitive information. We encourage customers to verify the source of any unexpected communication before taking action, particularly where financial or confidential information is requested.
FN Print aims to use accurate and identifiable communication information when contacting customers regarding their enquiries or printing requirements. We do not intentionally disguise the identity of the sender, use misleading information to encourage recipients to open messages, or misrepresent the purpose of a communication. Email and other electronic communications may be used when they are appropriate for handling customer enquiries, quotations, order requirements, production coordination, delivery information, or customer support. Customers should ensure that the email address and phone number provided through our website are correct and accessible so that important communication relating to their request can be received without unnecessary delays.
If you receive a communication that appears to come from FN Print but you believe it is unsolicited, misleading, suspicious, or unrelated to any interaction you have had with us, we encourage you to contact our team so that we can investigate the matter. Please provide enough information to help us identify the communication, such as the sender information, subject, date, or relevant message details, while avoiding the submission of unnecessary sensitive information. If the communication appears fraudulent or attempts to obtain confidential information, customers should avoid clicking suspicious links or providing personal or financial details. FN Print takes concerns regarding unauthorized communication seriously and will review reported issues where sufficient information is available.
FN Print may review and update this Anti-Spam Policy when necessary to reflect changes in our communication practices, website functionality, business operations, or applicable requirements. Our website does not display a specific updated date for this policy, so customers are encouraged to review this page periodically for any changes. Continued use of the website or continued communication with FN Print after changes are published may indicate acceptance of the revised policy. If you have concerns about an unwanted communication, believe that your information has been used improperly, or have questions about our communication practices, you may contact the FN Print team through the contact information available on our website. We are committed to maintaining responsible, relevant, and respectful communication with our customers and website visitors.